Privacy Policy
Last Updated: January 2026
At Pakistan Identity UK (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding any personal information you provide when using our website and services.
This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.
By accessing our website and using our services, you agree to the practices described in this Privacy Policy.
Important Disclaimer
Pakistan Identity UK is an independent application assistance service. We are not affiliated with, endorsed by, authorized by, or operated by NADRA, the Government of Pakistan, the Pakistan High Commission, or any government authority. All trademarks, service names, and references to NADRA, Pak Identity, NICOP, POC, FRC, and Pakistani Passport services remain the property of their respective owners.
Who We Are
Pakistan Identity UK provides guidance and application assistance for overseas Pakistanis seeking support with:
- NICOP (National Identity Card for Overseas Pakistanis)
- Pakistan Origin Card (POC)
- Family Registration Certificate (FRC)
- Pakistani Passport (MRP) services
- Related identity and documentation procedures
Our role is to help applicants understand requirements, prepare documentation, and navigate application procedures more efficiently.
Information We Collect
We may collect personal information when you:
- Contact us through our website
- Submit an enquiry
- Request application assistance
- Upload supporting documents
- Communicate with our support team
The information collected may include:
- Full name
- Email address
- Phone number
- Residential address
- Date of birth
- Identification details
- Supporting documentation submitted for application assistance
We may also automatically collect certain non-personal information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Referral source information
How We Use Your Information
We use collected information to:
- Provide application assistance services
- Process enquiries and support requests
- Review submitted documentation
- Communicate updates regarding requested services
- Improve website performance and user experience
- Prevent fraud and maintain website security
- Comply with applicable legal obligations
We only collect information necessary to provide our services effectively.
Document Handling
Documents submitted to us are used solely for reviewing application requirements, verifying information, and providing assistance relating to the services requested.
We take reasonable precautions to safeguard personal information and supporting documentation against unauthorised access, misuse, or disclosure.
Cookies
Our website may use cookies and similar technologies to improve user experience.
Cookies help us:
- Understand website usage
- Improve website functionality
- Remember user preferences
- Analyse website traffic
Users may disable cookies through their browser settings. Some website features may not function correctly if cookies are disabled.
Log Files
Like most websites, we maintain log files that may record:
- IP addresses
- Browser information
- Internet Service Provider (ISP)
- Date and time stamps
- Referring and exit pages
- Click activity
This information is used for analytics, website administration, security monitoring, and service improvements.
Information Sharing
We do not sell, rent, or trade personal information to third parties.
Information may only be disclosed:
- When required by law
- To comply with legal obligations
- To protect our legal rights
- When necessary to provide requested services
- When authorised by the customer
Data Security
We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, misuse, disclosure, alteration, or destruction.
While we take appropriate precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of external websites and encourage users to review their privacy policies before providing personal information.
Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to remove it promptly.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to personal information we hold
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent where legally permitted
Requests regarding personal data may be submitted using the contact details below.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be published on this page together with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:
Pakistan Identity UK
- Email: support@pakistanidentity.co.uk
- Phone / WhatsApp: +44 7853 194651
- Address: 53J, 4 Mann Island, Liverpool L3 1BP, United Kingdom